Frequently Asked Questions

Everything you need to know about your FMS Hobby shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

Do you offer international shipping?

Yes, FMS Hobby ships to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options through Klarna.

How can I track my shipment?

Once your order ships, you will receive an email containing a tracking number and a link to our tracking portal to monitor your package in real-time.